Cisco Engineer

Job Description:
Location: Forks, PA Salary: Open Description: Looking for a Cisco Engineer Work with Senior Engineer to Implement, and/or maintain Cisco Unified Communications systems including but not limited to CUCM, CUC, UCCE, CUIC, CUPS, CUBE, CER, CVP, IM&P, Finesse, Jabber, etc.
Responsibilities: o Responsible for designing, developing, documenting, testing and debugging applications software and systems that contain logical and mathematical solutions.
o Conducts multidisciplinary research and collaborates with equipment designers and/or hardware engineers in the planning, design, development, and utilization of electronic data processing systems for product and commercial software.
o Determines computer user needs; analyzes system capabilities to resolve problems on program intent, output requirements, input data acquisition, programming techniques and controls; prepares operating instructions.
o Designs and develops compilers and assemblers, utility programs, and operating systems.
o Ensures software standards are met.
o Provides engineering support for technical implementation of cyber solutions in conjunction with hardware product development, for Manufacturing.
o Conducts vulnerability research, penetration testing, malware analysis and reverse engineering development of computer network operations tools.
o Experience with Cisco Call Manager design; implantation and support along with integration with 3rd party systems Microsoft Unified Messaging and Microsoft Skype.
o Voice over Internet Protocol (VoIP) Cisco hardware and management tool experience.
o Cisco Call Manager design and implantation and operations experience with CER, UCCX, and Jabber.
o LAN/WAN networking equipment and protocols understanding.
o Develop, support and maintain operations of Cisco voice communications including, SIP integration, moves, adds and changes, fault isolation &resolution, and end-user support.
o Daily duties will include Project management and implantation for voice systems and services; responding to customer originated trouble tickets and service request along with planning and executing controlled changes within change control guidelines.
o Provide support to IT project management teams in the design and deployment of new voice related technology systems to meet project team requirements.
o Demonstrated understanding of the Cisco Voice Network infrastructure and best practices.
o Technical experience and knowledge of SIP trucking design, implementation and support; configuration, operational support and troubleshooting.
o Responsible for designing and building call center Automated Call Distribution (ACD) instances to support internal call centers.
o Create and maintain standard operating procedures as well as data bases to documents site configurations and specifics.
KNOWLEDGE, SKILLS & ABILITIES: o Cisco Voice \ Collaboration certification is preferred (CCNA-Voice, CCNP-Voice) o BA/BS degree in technical discipline preferred o At least 3 years of Cisco Unified Communications troubleshooting, design and configuration experience o Experience with Cisco CUCM, Unity Connect, Cube preferred o Cisco Contact Center Enterprise experience preferred o Telecommunications configuration, design and troubleshooting o Familiarity with server operating systems (Linux, Windows) and application software o Understanding of networking concepts and tools used for monitoring and troubleshooting o Knowledge of voice and data communication protocols (H.
323, SIP, LDAP, RTP, QoS) o Cisco IOS experience required o Strong organizational skills, excellent communication and people skills o Must be able to multitask, manage multiple projects and shifting priorities o Ability to work independently or in a team environment Contact: rmcginley@judge.
com This job and many more are available through The Judge Group.
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